Misc

Troubleshooting

Problem Solution(s)
The game runs slow. Your computer’s CPU or GPU has overheated. Stop playing the game, close the computer and let it cool off. The game relies heavily on the CPU and GPU’s power, so to prevent damages due to overheating, it will run at lower speeds.
Set the computer’s power settings to performance. Your CPU and GPU may be running at lower speeds to preserve battery life.
You may have to switch between two GPUs (in the case of systems with two GPUs). This is due to ANGLE (a graphics library) applying workarounds and disabled some GPU features. See the GPU manufacturer's manufacurer's site for details on how to switch between them.
I cannot save! / The game throws an error trying to load the settings. / My settings are not saved. Make sure that you have some space for your save and settings files. If you do not have at least 1MB for saves and settings, you won’t be able to save. The Northbridge Platform checks if the game can write in the save folder. If you do have enough space and you still cannot save, check if you can write on the folder (say, make a simple text file) or run the game with administrative privileges.

Privacy Policy

Immortal Sins comes with the Northbridge Platform. This provides additional features (such as backups). The launcher and the game only access the game's save folder (which is located to the user's "Saved Games" folder), in order to save your progress. Northbridge can be set up to copy the save files in order to keep multiple copies, alongside importing and exporting them from and to a location you specify. No personal files are sent, read, or edited at all. Only the PDF Reader has the ability to read personal files (if they are PDF files and you ask it to open them), but those won't be transmitted. No personal information will be sent to me or any third party.

The Northbridge Platform and the game uses Sentry (a service that collects app crash reports) to collect information about any crashes that happen during gameplay. The service is used to help in improving the platform and the game. When a crash occurs (assuming that you have opted-in. This is an opt-in option), the library will record some info about it and then upload it to the servers. The information is collected (alongside the crash report) are: Northbridge version, game version, OS, and version of .NET Core. No personal information is collected. Should personal info get included, it will be removed.

(The following applies from version D0.32 onwards, except the prologue demo)

In the game’s case, the following information is collected, in addition to the crash report:

  • The location of the player within a level (Level Name, The coordinates of the player in that level, if fighting, and if they are on a vehicle). This is used to diagnose crashes that would occur during interaction with NPCs or during the story. For example: in Rengrum, colliding with a guard would crash the game if the player was (in some way) in a vehicle.
  • System details(Free and Total RAM, CPU Name and Speed, Operating System name and version). These are used to diagnose issues specific to Operating System and hardware. For example, the game crashing due to poor timing of freeing memory, on systems that had 4GB of RAM.

(The following applies from Version D0.31 Update 3 onwards)

The game may show a feedback window when the game crashes. This allows users to provide additional information about the crash. The window will require the user to provide a name (real, nickname, or anything else) and an email (can be real or fake). The name and email will only be used to contacting the user for additional information.

Credits

Dev Team
Developer AceOfAces
Artwork Wings_0f_Silver_Wishes
Map Design AceOfAces, Wings_0f_Silver_Wishes (Part of the maps)
Title Screen Artwork Hyblitz
Assets
Music Providers Geoff Moore, Scythuz, McTricky, Patrick de Arteaga
Window skin Maker Systems – RPG Maker Source
Fonts Google Inc. (Roboto and Noto Sans font)
Tilesets Celianna, Liberty, Enterbrain
Original Music composers Joseph Cowan, Scythuz
3rd Party Sound effects William Ramsey, Qubodup, LittleRobotSoundFactory, Kodack, Aaronsiler, swuing, TheSubber13, Adriancalzon, OtisJames, Alvinwhatup2, Enterbrain
3rd party Animations Kadokawa, Enterbrain, Andy Chen
3rd Party Plugins Yanfly, Fallen Angel Olivia, Pivoo, SumRndmDde, Galv, Tsukimi, Zalerinian, RPG Maker Irina, Victor Sant
  • The game is made with RPG Maker MV by Kadokawa Corporation/Yoji Ojima.
  • Northbridge Platform R3 made with Visual Studio 2022.
  • Northbridge Platform is written with Microsoft .NET 7.
  • A portion of the software uses libraries and WPF Controls developed by Syncfusion Inc.
  • Uses Ookii.Dialogs library. Developed by superkinhluan.
  • Uses the Sentry library. Developed by Functional Software, Inc.
  • Uses NW.js. Developed by Nwjs Community.
  • Uses Pixi.js. Developed by Goodboy Digital.
  • Installation Software made with Advanced Installer. Developed by Caphyon.
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